FAQ

Do you ship worldwide?

- We now ship globally! Please see what rate options are available at checkout.

Who handles shipping?

- We work with Canada Post.

How long will it take until I receive my order?

Once the order has been placed it is processed within 2-3 business days. This allows us to pull from our inventory and delicately pack up your product nice and tight for shipping. Once it is processed it will be shipped via Canada Post according to the option you chose at checkout.

My order doesn't fit, can I change it for the right size?

- We do not currently offer refunds or exchanges for the fit of the product. If you'd like some help decided what fit or style is best for you, send us an email at info@octopiedmind.com and we'd be happy to help you out! If the product is damaged in any way please contact us right away so we can help you out with a hassle-free return.

Can I return my order and get my money back?

- If you're simply unhappy with your product, please email us at info@octopiedmind.com to discuss options.

PRODUCTS

What material are the shirts made of?

- Our selection of a tri-blend T-shirt is a unique fabric combination that creates a super soft feel and a nice drape that flatters all different body types. The 50% Polyester, 25% Cotton, 25% Rayon blend is super lightweight. The shirt has the soft and breathable feel of cotton but with the added benefit of polyester for excellent durability through repeated washes. It has a seamless single rib collar and shoulder to shoulder taping for a polished, tailored look. It's also made using 7x less water than the classic tee, woo!

How do I know which size I need?

- Follow our Size Chart

What kind of ink do you use to print?

- We use a long-lasting water-based ink. More inks to come!

    How do I wash my shirt?

    - We recommend washing your shirt on a gentle cycle with a low-temperature water then hang to dry. Do not bleach your shirt, have it dry cleaned or put it in the dryer as this may cause damage to the fibres/ ink. 

    How can I pay?

    - We accept all major credit cards!

     

    If you can't find the answer you were looking for, please don't hesitate to send us an email at info@octopiedmind.com